15 April 2017
The story so far… Just realised it is 5 years this month that Salon-iQ was born (April 2012). The business has beaten all our expectations. We are now in over 100 multisite salons and almost 800 salons across the UK, including many top names who have decided to switch to us. Barrie Stephen, Browns, Jo Hansford, Ken Picton, Marc Antoni, Mark Leeson, Sanrizz, Voodou and many, many more.
We are very grateful for all our clients and recognise we would not be here without you. We are especially grateful to some of our early adopters who showed us their support. Many of you we like to consider our now friends.
As salon owners ourselves I think we have a unique understanding and appreciation of how hard it is to run and operate a salon and the challenges salon owners face. This is what drives Salon-iQ to be the best we can for you – the salon owner. We will always put you first. We are not controlled by investors or managed by accountants looking at maximising profits per salon, we are committed to providing the best software and great value.
Salon-iQ has come a long way in those 5 years. Software development never ends and technology is always changing. We are pleased with our progress to date, we must now concentrate on evolution rather than revolution.
Over the next few months and years you will see Salon-iQ develop into a broader multi platform application, with pure web-based platform taking over form the existing desktop app. We also plan to develop (or at least explore the potential) of developing an iOS only version of the appointment book that can work on the iPad and iPad pro, thereby eliminating the need of a big computer on the reception desk. We will be looking at developing a salon consumer app, designed to drive bookings and retail sales for the salon owner, whilst delivering the consumer a pleasurable and unique buying experience. First we must continue to develop the current booking widget further. We want to give salons the chance to win back online retail business from the likes of Look Fantastic and amazon, and to generate new clients without resorting to discounts or the likes of Groupon. We see Salon-iQ as a communications gateway, connecting suppliers, salon owners, stylists, therapists and consumers. All engaging with Salon-iQ, therefore we need to develop this concept to help educate, motivate and do more. Then we will create a suite of modules to cover recruitment, accounting, wages and… Ahh! if only we had unlimited resources, we could create even more amazing software, you can’t hurry good software, so patience is needed.
I thank you again for your support, we have and will make some mistakes, never the less you have my word and you know we will always be acting in the Salon Owner’s best interest, and will continue to do our best delivering best of class salon software and marketing tools that are proven to work and deliver for you, the salon owner. Many of you will know David and Andy from the original Computill days and then i-salon, so you will know we have worked in the salon industry since 1993. 25 years next year! Salon-iQ’s success is also because of the great team of people we have working for us. The unsung heroes, many of which have worked with us before and have also worked in the industry for many years Vince Ungate, Chris Kuch, Paul Cole and Neil Beverage all with between 10 – 20 years salon experience each. Plus we like to recruit people with some salon experience be it qualified hairdressers or maybe just married to one! And if they haven’t got any salon experience then we will put them to work front of house in our own salons. Salon-iQ is still in its infancy.
Here is to the next 5 years. Remember, if we ever let you down, please let us know. If you have any suggestion what we can do better or how we can serve you better, please let us know Always grateful.