Over 2,000 salons across the world trust SalonIQ

When the phone rings, but you can’t answer

Busy Saturdays. Back-to-back appointments. Clients in the chair.

The phone rings, and you already know you won’t get to it.

Most callers won’t leave a message. They simply move on and book somewhere else.

IQ Connect picks up, so you don’t lose them.

Catches what your team can’t

When your team is busy with clients, IQ Connect steps in.

It answers calls instantly, understands what the client needs, checks your live SalonIQ diary and books the appointment there and then.

No voicemail. No missed opportunity. No interruption to your day.

See IQ Connect in action

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Book a SalonIQ demo and see how IQ Connect works in your salon

Part of your team, not a replacement

IQ Connect is designed to support your team, not replace them.

Your AI receptionist handles the calls you can’t get to, like when you’re with a client, closed for the day or fully booked.

When a personal touch is needed, your team can step in at any time.

SalonIQ is leading the way.

Take your business to new heights with our simple, flexible and powerful booking software.

Find out more

Salon IQ has revolutionised the way we run our salon.

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Google Reviews

4.9

292 reviews

Capterra 5 star
86%

of Bookings made online

(SalonIQ customer data, 2025)

1403%

ROI new client referrals

(SalonIQ customer data, 2026)

16%

lost client reactivation

(SalonIQ customer data, 2025)

99%

reduction of no shows

(SalonIQ customer data, 2026)

Everything you need to know about IQ Connect

An AI receptionist for salons is a virtual assistant that answers incoming calls, handles client enquiries and books appointments directly into your salon system.

IQ Connect does this in a way that fits around your team, supporting your salon during busy moments, after hours and whenever you can’t get to the phone.

No.

IQ Connect is designed to support your team, not replace them. It handles the calls you can’t get to, like when you’re with a client or closed for the day.

When a human touch is needed, your team can step in at any time.

IQ Connect connects directly to your SalonIQ diary.

It checks real-time availability, confirms suitable times with the client and books the appointment instantly, just like a receptionist would.

IQ Connect can pass messages to your team or allow your staff to step in when needed.

It is there to handle the majority of calls, not replace the personal experience your team provides.

Hiring a receptionist comes with salary and overhead costs.

IQ Connect gives you similar coverage at a fraction of that, while working 24/7 and handling every incoming call.

For many salons, it pays for itself with just a few additional bookings each week.

Rizzo Hairdressing

Location(s)

2 Salons in Telford & Shrewsbury

SalonIQ family members since

Summer 2018

Debbie loves

DATA…Reports, figures and did we say reports?

Key content

After researching software in depth, Debbie made the move to SalonIQ as the software ticked all of the boxes for her business.

Debbie also makes the most from the marketing hub and our FREE unlimited training to help grow her team and business.

Antonys Hair Salon

Location(s)

1 Salon in Bury, England

SalonIQ family members since

Spring 2012

Antony loves

EVERYTHING! Being able to access his business anytime, from anywhere, marketing tools and stock control.

Key content

Join Antony, the owner of a thriving hair salon in Bury. Antony loves being cloud based and enjoys the benefits of Automated marketing and attracting new clients through his integrated referral program.

Hair Concepts

SalonIQ has been a revolution for Paul’s salon business since changing over from his previous salon software. One of the areas flagged up for Paul since the transition was noticing the amount of promotions and offers they were doing as a salon business. As they have now become aware of this they have now reduced the amount of promotions that they offer at any one time.

Another key area that is used a lot by Paul and his team members are the dashboards, both the team and salon dashboards. These are looked at on a daily basis to help show performance and areas for improvement through out the days and weeks.

Stephanie Jones

Location(s)

2 Salons in Leicestershire

SalonIQ family members since

Autumn 2022

Stephanie loves

Online bookings and their bespoke client app

Key content

Stephanie wanted more remote access using a cloud-based system and knew SalonIQ was right for what she needed.

Stephanie was worried about switching, but shares how easy and simple the switching process was and how she feels so supported by the IQ team.

Karine Jackson Salon

Karine Jackson owner of Karine Jackson Salon in the Westend and President of Fellowship has been with SalonIQ now for 2/3 years. Karine loves how SalonIQ software sends out automated messages to team members at the end of each day and week to inform them of their performance. They now depend on it.

Karine found that no shows were a bit of a problem in her salon, so has now introduced deposits with online bookings via SalonIQ, which enables the clients to pay upfront.

Karine also likes how we work along side her salon business, continuously listening to what Salon business needs are and developing the software accordingly.

Curious to Find Out More about SalonIQ – Take Action Now

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The Forge, Little Mount Sion, Tunbridge Wells, Kent TN1 1YS

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