13 June 2017
Digital consultation forms have revolutionised the way in which salons record information collected within the consultation before a treatment is carried out.
Successful salons understand the importance of carrying out an in-depth consultation at the beginning of every service, regardless of what the client is booked in for. This is the groundwork of the whole service and ensures you achieve the exact result the client is looking for.
Over the years consultation forms have been altered and tweaked in places to reflect the current state of the industry, however with many more clients opting to make claims or taking up the offers of ‘no win no fee’ companies, salons are continuously being scrutinised for not doing their jobs properly, when in fact we do.
The majority of salons have a process in place for using the paper consultation forms, they are completed by the stylist when the client arrives, then safely filed away. At times these forms disappear or may have been accidentally thrown away, these things do happen.
The idea of one-size fits all just isn’t the case in hair & beauty salons.
Salon iQ have created a digital consultation form and integrated it within Salon iQ software. Allowing hair and beauty salon owners to go paperless for all consultation forms.
These forms cover consultation cards, allergies, perm checks, medical notes, beauty forms for specific electrical treatments, design and style history, photo albums as well as much more.
Salons cannot afford to get it wrong, the cost in time, energy and money can be huge and have a big impact on the business. Not many salons can say they have not been taken to court due to a client complaint or allergy investigation.
The launch of Salon-iQ’s digital consultation forms put a safe guard around the service to help protect salon businesses against unscrupulous claims. This ensures salons keep the most accurate and up to date information on the client prior to any chemical service being carried out within the salon.
Already a Salon iQ user? Go paperless now.
The digital forms are available to all Salon iQ users who use the hub.
For more information on the please call our support team 0332 333 1933