19 September 2016
“Salon-iQ are always looking forward. They offer amazing support and they have some great ideas in the pipeline.” – Stephen Evans, Partner at The Hairdressers, Droitwich, Worcestershire.
For more than 20 years now, Stephen Evans has literally been at the cutting edge of technology when it comes to running his hairdressing salons.
He currently runs the successful Droitwich salon, The Hairdressers, which opened five years ago and has a team of nine staff.
Stephen understands how beneficial it is to have a great software system like Salon-iQ supporting the everyday running of your salon, with backup and support from a team who also understand the hair & beauty industry.
“There are plenty of salon software companies out there but all they do is online booking. They all offer the same thing. With the exception of Salon-iQ, no-one is being innovative and thinking about the next big thing to make salon operations easier and more effective,” says Stephen.
The Hairdressers salon makes full use of the Salon-iQ services available sending out automated text messages to avoid ‘no-shows’ and email reminders to boost client retention, to working out where each day’s takings have come from.
Stephen explains: “In the past I’d have spent a morning running six reports to work out how we’d done that day.
“Now all I have to do is press a button and I have all the information I need to see how we are performing. I can see the number of services sold, how much money we’ve taken before and after VAT, the percentage of retail sales, gift cards sold, any outstanding balances on gift cards…”
While Stephen has a good technical understanding of the salon software available, he also feels that the excellent support from Salon-iQ means you can use the system, whatever your level of expertise.
“Without doubt I would recommend Salon-iQ to other salons,” he says. “They have made the office side of things faster and the support you get is amazing.
“David LeVine (Salon-iQ co-owner with Andrew Atherton) is always interested to find out what I think we need in the salon. We exchange ideas and he really does listen to what salons need.”
At time of writing, Salon-iQ was set to launch a new, improved better system. David LeVine says: “I’m very excited about the next release of Salon-iQ. We’re offering new mobile and online booking options which can be fully customised. This will start a new revolution in online booking.”
If you’d like to find out more about what Salon-iQ can do for your salon business, please call 0843 289 6095.