Over 2,000 salons across the world trust SalonIQ

When the phone rings, but you can’t answer

Busy Saturdays. Back-to-back appointments. Clients in the chair.

The phone rings, and you already know you won’t get to it.

Most callers won’t leave a message. They simply move on and book somewhere else.

IQ Connect picks up, so you don’t lose them.

Catches what your team can’t

When your team is busy with clients, IQ Connect steps in.

It answers calls instantly, understands what the client needs, checks your live SalonIQ diary and books the appointment there and then.

No voicemail. No missed opportunity. No interruption to your day.

See IQ Connect in action

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Part of your team, not a replacement

IQ Connect is designed to support your team, not replace them.

Your AI receptionist handles the calls you can’t get to, like when you’re with a client, closed for the day or fully booked.

When a personal touch is needed, your team can step in at any time.

SalonIQ is leading the way.

Take your business to new heights with our simple, flexible and powerful booking software.

Find out more

Salon IQ has revolutionised the way we run our salon.

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Google Reviews

4.9

292 reviews

Capterra 5 star
86%

of Bookings made online

(SalonIQ customer data, 2025)

1403%

ROI new client referrals

(SalonIQ customer data, 2026)

16%

lost client reactivation

(SalonIQ customer data, 2025)

99%

reduction of no shows

(SalonIQ customer data, 2026)

Everything you need to know about IQ Connect

An AI receptionist for salons is a virtual assistant that answers incoming calls, handles client enquiries and books appointments directly into your salon system.

IQ Connect does this in a way that fits around your team, supporting your salon during busy moments, after hours and whenever you can’t get to the phone.

No.

IQ Connect is designed to support your team, not replace them. It handles the calls you can’t get to, like when you’re with a client or closed for the day.

When a human touch is needed, your team can step in at any time.

IQ Connect connects directly to your SalonIQ diary.

It checks real-time availability, confirms suitable times with the client and books the appointment instantly, just like a receptionist would.

IQ Connect can pass messages to your team or allow your staff to step in when needed.

It is there to handle the majority of calls, not replace the personal experience your team provides.

Hiring a receptionist comes with salary and overhead costs.

IQ Connect gives you similar coverage at a fraction of that, while working 24/7 and handling every incoming call.

For many salons, it pays for itself with just a few additional bookings each week.

KC Beauty

Location(s)

1 Salon in Telford

SalonIQ family members since

Summer 2018

Kayleigh loves

SalonIQ reports and marketing hub

Key content

Kayleigh was recommended to SalonIQ by a fellow salon owner. Having her client data safe and all in one place has saved so much admin time so she can spend more time focusing on her clients.

Charlie Miller Salons

Charlie Miller joined SalonIQ at the end of 2017. One of the great things Charlie Miller loved from the very beginning was the smooth and easy transition of moving the salon data and all future appointments across from their old salon software to SalonIQ software.

The fact that SalonIQ is cloud based is the way forward for salon software. When SalonIQ send out a new release with all the latest updates you do not need to do a thing as the software does it all for you. No backups are needed for each device you use as it is all there for you.

Hair Concepts

SalonIQ has been a revolution for Paul’s salon business since changing over from his previous salon software. One of the areas flagged up for Paul since the transition was noticing the amount of promotions and offers they were doing as a salon business. As they have now become aware of this they have now reduced the amount of promotions that they offer at any one time.

Another key area that is used a lot by Paul and his team members are the dashboards, both the team and salon dashboards. These are looked at on a daily basis to help show performance and areas for improvement through out the days and weeks.

Hob Salons

Location(s)

16 Salons in the South East of England

SalonIQ family members since

Autumn 2021

Tash loves

The subscriptions function in SalonIQ

 

Pure Hair & Spa

Location(s)

1 Salon in Sutton Coldfield

SalonIQ family members since

Summer 2022

Angela loves

Online bookings and Aveda Benchmark report

Key content

After using another software provider, Angela just knew there were better providers out there…And then she was told about SalonIQ.

Angela can now manage her team fully with easy access to targets and KPIs.

BA1 Hair

Location(s)

1 Salon in the South West of England

SalonIQ family members since

Summer 2013

Sam loves

The simplicity of the software and dashboards

Key content

BA1 are a bustling salon in Bath, Sam shares how SalonIQ helps run an efficient salon. Clean, clear and uncomplicated is the name of the game.

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Curious to Find Out More about SalonIQ – Take Action Now

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The Forge, Little Mount Sion, Tunbridge Wells, Kent TN1 1YS

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