Over 2,000 salons across the world trust SalonIQ

When the phone rings, but you can’t answer

Busy Saturdays. Back-to-back appointments. Clients in the chair.

The phone rings, and you already know you won’t get to it.

Most callers won’t leave a message. They simply move on and book somewhere else.

IQ Connect picks up, so you don’t lose them.

Catches what your team can’t

When your team is busy with clients, IQ Connect steps in.

It answers calls instantly, understands what the client needs, checks your live SalonIQ diary and books the appointment there and then.

No voicemail. No missed opportunity. No interruption to your day.

See IQ Connect in action

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Book a SalonIQ demo and see how IQ Connect works in your salon

Part of your team, not a replacement

IQ Connect is designed to support your team, not replace them.

Your AI receptionist handles the calls you can’t get to, like when you’re with a client, closed for the day or fully booked.

When a personal touch is needed, your team can step in at any time.

SalonIQ is leading the way.

Take your business to new heights with our simple, flexible and powerful booking software.

Find out more

Salon IQ has revolutionised the way we run our salon.

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Google Reviews

4.9

292 reviews

Capterra 5 star
86%

of Bookings made online

(SalonIQ customer data, 2025)

1403%

ROI new client referrals

(SalonIQ customer data, 2026)

16%

lost client reactivation

(SalonIQ customer data, 2025)

99%

reduction of no shows

(SalonIQ customer data, 2026)

Everything you need to know about IQ Connect

An AI receptionist for salons is a virtual assistant that answers incoming calls, handles client enquiries and books appointments directly into your salon system.

IQ Connect does this in a way that fits around your team, supporting your salon during busy moments, after hours and whenever you can’t get to the phone.

No.

IQ Connect is designed to support your team, not replace them. It handles the calls you can’t get to, like when you’re with a client or closed for the day.

When a human touch is needed, your team can step in at any time.

IQ Connect connects directly to your SalonIQ diary.

It checks real-time availability, confirms suitable times with the client and books the appointment instantly, just like a receptionist would.

IQ Connect can pass messages to your team or allow your staff to step in when needed.

It is there to handle the majority of calls, not replace the personal experience your team provides.

Hiring a receptionist comes with salary and overhead costs.

IQ Connect gives you similar coverage at a fraction of that, while working 24/7 and handling every incoming call.

For many salons, it pays for itself with just a few additional bookings each week.

KC Beauty

Location(s)

1 Salon in Telford

SalonIQ family members since

Summer 2018

Kayleigh loves

SalonIQ reports and marketing hub

Key content

Kayleigh was recommended to SalonIQ by a fellow salon owner. Having her client data safe and all in one place has saved so much admin time so she can spend more time focusing on her clients.

Fox Hair Design

Location(s)

1 Salons in Barwell, Leicestershire.

SalonIQ family members since

May 2025

Carl loves

The Salon and Team Member Dashboards

Key content

Join Carl from FOX Hair Design as he shares his inspiring success story about partnering with SalonIQ

Zappas Salons

Zappas are a group of 6 salons in the Berkshire, Hampshire area. Steve employs around 150 staff so having full visibility of the day to day running of each salon is key.

Steve is now able to see exactly what is going on in each salon where ever he is at home work or away. Steve particularly likes the dashboards as he is able to make quick comparisons for services, retail and salon performance.

Pure Hair & Spa

Location(s)

1 Salon in Sutton Coldfield

SalonIQ family members since

Summer 2022

Angela loves

Online bookings and Aveda Benchmark report

Key content

After using another software provider, Angela just knew there were better providers out there…And then she was told about SalonIQ.

Angela can now manage her team fully with easy access to targets and KPIs.

Ian Mcleod

Location(s)

1 Salon in Sutton Coldfield

SalonIQ family members since

Autumn 2020

Ian loves

SMS reminders which have reduced no-shows to zero.

Key content

Ian McCloud switched from another provider to SalonIQ as he wanted to work with a forward thinking company and have easy access to his business whenever he liked.

Being able to see the Return on Investment from the marketing generated is a favourite for Ian and his team.

Cuckoo Hair

Leanne has had SalonIQ software in her salon since the day it all started and could not be without it now.

The dashboards are something Leanne goes to all the time to get a real overview of how her salon is performing, it is laid out in such a way that it is simple and easy to read if you are short on time.

Leanne uses the SMS alerts as well as the email confirmations every single day. It is a great way to make contact with clients that have been booked in for some time to ensure they can still make their appointment.

Curious to Find Out More about SalonIQ – Take Action Now

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The Forge, Little Mount Sion, Tunbridge Wells, Kent TN1 1YS

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