17 March 2023
We know moving salon software can be a daunting prospect, at SalonIQ we have dedicated teams to make the transition as smooth and easy as possible.
When you have a demo of SalonIQ our sales team will talk through what data we can import from your current software or from excel sheets and what services and products we can add in for you, along with your team members and other information.
When you join SalonIQ you will then meet our dedicated Installations and Specialist Teams who will build your SalonIQ system and provide the education needed to get you up and running.
We recently met with MOVA who moved from iSalon to SalonIQ, they talked through the process below.
Tell us about Mova, what’s your passion, who do you cater for, what services etc?
MOVA has two salons in Surrey, and our promise to our clients is a warm welcome, expert advice and 5 star customer care. Our passion is to ensure each and every client leaves MOVA highly satisfied with their hairstyle, whether they’ve visited us for a freshen up or a re-style. We specialise in a variety of services, including cutting, styling, balayage, highlighting, colouring, hair extensions, perming, keratin smoothing, bridal & special occasion hair.
Why did you choose SalonIQ?
We had built up a strong relationship with David, the previous owner of iSalon, so it was a smooth transition with him.
How easy was the moving over process?
A smooth transition took place after feeling apprehensive to change such an integral cog in the works of the salon, with a great team leading us step by step.
What is your favourite standout features?
Weekly text messages to update each individual team member of their stats, and accessible anywhere.
What could you not live without?
Two way texting was a game-changer for our business.