Posted by Jenny
Staying ahead of the curve in the ever-evolving world of salon management, is essential. This month, we had the pleasure of diving deep into the world of salon data with Antony Whittaker from Grow my Salon Business, Sam Kendall, our CEO of SalonIQ, joined Antony on his latest podcast episode, “Behind the Numbers: What Salon Data Is Telling Us.” This podcast contains a treasure trove of insights that every salon owner and manager should not miss.
With access to real-time data that reveals the true state of the salon industry. From AI and automation to the increasing trend of self-employment, Sam shares how technology is reshaping the salon landscape. Surprisingly, nearly half of the salons still operate without a management system, missing out on the efficiency and insights that software can provide.
One of the critical discussions in this episode revolves around the online booking gap. Despite the convenience it offers, many salons are yet to embrace this technology fully. We explore the reasons behind this hesitation and how overcoming it can significantly enhance client satisfaction and streamline operations.
The pandemic has left a lasting impact on the salon industry. Sam and I delve into what has stuck post-COVID, such as deposits, self-check-in, and the rise of AI. We also ponder the future, imagining what salons might look like by 2035, with AI potentially replacing traditional receptionist roles.
Client retention remains a significant challenge for many salons. We discuss strategies to improve retention rates and the potential of retail sales, which can often be overlooked. Is retail flatlining, or is there untapped potential waiting to be harnessed? Our conversation sheds light on these crucial aspects of salon management.
In the digital age, e-commerce is a buzzword, but are salons truly making it work? We explore the successes and challenges faced by salons venturing into online sales. Additionally, we discuss the frequency of client visits and whether salons are gaining ground in this area.
This episode is a must-listen for anyone in the salon industry, whether you’re tech-savvy or still prefer the traditional appointment book and pen. It’s packed with actionable insights and forward-thinking ideas that can help you harness technology to drive your salon’s success.
Don’t miss out on this enlightening conversation with Sam Kendall. Listen to the full episode to gain a deeper understanding of how technology is shaping the future of the salon business.
Call a member of our team today on 01892 280 123
