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Podcast - Behind the Numbers: What Salon Data Is Telling Us

23rd July

In this week’s episode, I’m joined by Sam Kendall, CEO of SalonIQ, one of the UK’s leading salon software companies. I always enjoy conversations with tech providers because they see real data, and that means real insights… Listen or Watch Now
It’s never been easier to use professional allergy screening

July 16, 2025 News

Colourstart has changed the way salons test for allergy, making it easier than ever to run an efficient and professional colour business. Colourstart comprises a universal testing system that’s compatible with any colour manufacturer, that’s teamed with a fully auditable Passport… Read Full Article
Why supporting salons should be a national economic priority

July 14, 2025 News

The salon industry has had a rough ride over the last few years and, while the sector is resilient and adaptable, it needs support. Earlier this year, hundreds of hairdressers from across the industry came together for ‘Salon Owners and Employers Action Day’… Read Full Article
AI in the Chair: How Artificial Intelligence is transforming the client experience in salons

July 4th, 2025 News

Sam Kendall, CEO at SalonIQ It’s expected that the UK Artificial Intelligence [AI] market will grow to £1 trillion by 2035, according to the US International Trade Administration. It’s no surprise then, that government research has found that around… Read Full Article
Why you don't need to tick every box

Jul 3, 2025

Sam Kendall didn’t set out to be a tech CEO. Like many women in the industry, she arrived with a mix of domain expertise, ambition and an appetite for solving real problems. What she didn’t have – at least at first -was a belief that she belonged… Read Full Article

The real reason clients stay loyal to your salon

June 10, 2025 News

At the heart of every successful salon is a loyal client base. These returning customers not only provide steady revenue, but lasting relationships too.

We all know times are tough for salons financially, as highlighted by recent figures from the National Hair & Beauty Federation [NHBF]…

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Can technology be used to overcome economic uncertainty?

June 2025

The Hair & Beauty industry is still recovering from the financial impact of COVID, as well as the rising pressure from the new government measures. However, when the going gets tough, many salon owners believe this resilient sector can stay on track by embracing the power of technology…Read Full Article
Success of Tip Smart solution for salons and beauty professionals

May 2025

Leading provider of innovative salon software solutions, SalonIQ, is celebrating the early success of its innovative ‘Tip Smart’ solution, designed to transform the way customers express gratitude to their stylists and beauty therapists.

Developed in partnership with money management app Revolut… Read Full Article
The evolution of client loyalty: Why traditional reward programmes no longer work

May 2025

Customer retention is a challenge for any business, but in today’s tough climate, it’s never been more important for salons to have a smart, effective approach to client loyalty.

A recent report by the National Hair & Beauty Federation (NHBF) on the impact of the 2024 Autumn Budget projects that salons will face additional costs of £139 million… Read Full Article
From salon floor to executive office – salon software company, SalonIQ, appoints new CEO

April 2025

Leading provider of innovative salon software solutions, SalonIQ, has appointed Sam Kendall as its new CEO.

Having joined SalonIQ in 2014 and progressed through various roles including marketing manager, operations director and, most recently, managing director, Sam is well placed to take the business through its next stage of innovation and growth. Read Full Article
How To Grow and Succeed as a Salon Owner in 2025

Feb 2025

The latest bulletin from the National Hair and Beauty Federation (NHBF), shows the hair and beauty industry is evolving rapidly. However, it also highlights that over the last five years, hairdressers have only experienced 1% growth – the slowest recorded in the sector’s history.

Although there are clearly challenges, including a net loss of 239 salons in the first half of 2024 alone, the industry is still showing fight and resilience. As client expectations and market dynamics continue to shift, businesses are learning they need to adapt their… Read Full Article
Navigating the challenges of salon operations in a digital world

Jan 2025

The new digital age has grown exponentially and is changing the way that people work and live on a daily basis. Almost every industry is having to keep up with evolving technologies – and salons are no exception.

Consumer behaviour is also constantly changing when it comes to technology, and understanding these shifts is crucial for salon owners to stay competitive and meet evolving client expectations.

Here we look at how and why all salon owners should be integrating digital systems and the latest technology to improve their operations…Read Full Article
SalonIQ confirms Digital Salon as its exclusive distributor in Ireland

Salon software provider, SalonIQ, has announced its first distributor in Ireland – website and digital marketing experts in the beauty and wellness industry, Digital Salon.

A total of 150 salons across Ireland are in the process of switching over to the SalonIQ technology, designed to improve salon operations, engagement and overall business growth, with 60 salons having adopted the new software in the first three weeks. Created by salon professionals for salon professionals, SalonIQ offers an extensive…

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What can UK salon owners expect from the Autumn Budget?

As we approach the Autumn Budget on 30^th October, all eyes are on Chancellor Rachel Reeves as she delivers the new Labour government’s first financial plan.

Initially tasked with finding £22 billion to address the “black hole” in public finances Labour says it inherited from the Conservatives, recent reports suggest Reeves may now be considering up to £40 billion in tax rises and spending cuts.

For hair and beauty salon owners across the UK, this Budget could significantly impact their businesses as they continue to navigate the recovery from the pandemic. Here are some key areas to watch closely…Read Full Article