- 24/7 coverage: no more out of hours missed opportunities.
- Seamless integration: works flawlessly with SalonIQ booking and managing appointments in real time.
- Customisable: tailor responses, brand tone, FAQs, and team-transfer and messaging rules.
"Huge thank you to James for helping me set up my booking system! He was incredibly helpful, patient, and made the whole process so easy to understand. Everything is running smoothly now thanks to his support. Highly recommend"
Powered by Callpad.ai, IQ Connect instantly answers every call, booking clients straight into SalonIQ.
Over 2,000 salons across the world trust SalonIQ
At SalonIQ, we understand your world: high appointment volumes, service questions (“How long is the cut? What’s the price of the facial?”), reschedules, questions or messages for your team, and the constant scramble to respond quickly.
IQ Connect, powered by Callpad is built for you: salons, barbers, nail studios, massage and med-spa clinics, wellness spas and more.
IQ Connect gives you more booked clients, fewer admin headaches and a team member who never sleeps.
80% of callers hang up on voicemail.
Whether you run a hair salon, beauty studio, or barbershop – time is money.
Every missed call means a missed appointment, a lost sale, or an empty chair.
With IQ Connect powered by Callpad.ai, you get round-the-clock coverage that pays for itself – often in just a few days.
Here’s what the typical business gains each month:
| Impact | Average Value | Annual Impact |
|---|---|---|
| Just 1 extra booking per day | +£1,800/month | +£21,600/year |
| Fewer no-shows (avg. 25% reduction) | +£300/month | +£3,600/year |
| Freed-up admin time (10 hrs/month @ £12/hr) | +£120/month | +£1,440/year |
| Total Added Value | ≈ £2,200/month | ≈ £26,000/year |
That sound – the ringing phone while you’re mid-colour, mid-cut, or mid-conversation – it’s a lost opportunity.
You know that behind that ring is a new client, a returning regular, or someone ready to book right now.
And when you finally look, it’s too late – another voicemail, another missed message, another booking gone elsewhere.
It answers instantly, books them in, and messages you the details – so you never lose that customer again.
Research shows:
IQ Connect fixes this instantly – responding, answering FAQs, and scheduling appointments while you work your magic.
| Feature | Description |
| 📞24/7 Availibility | IQ Connect responds whenever you need it, all in real-time. |
| 🧠 Intelligent AI Conversations | IQ Connect remembers context, recognises clients, and tailors answers using your tone of voice. |
| 🗓 Calendar Integration | Syncs with your SalonIQ software instantly meaning zero manual setup. |
| 💬 Customisable Scripts |
Control FAQs, tone, and escalation rules so your AI sounds like your team. |
| ⏰ Personal Touch | IQ Connect still enables your phone to ring first, meaning if one of your team is free they can pick it up as usual. |
| 📊 Analytics Dashboard | Track bookings, conversions, and missed-call recovery rates. |
IQ Connect lets you focus on what you love. Your team can enjoy making clients look and feel amazing, while your AI Receptionist handles the rest.
Take your business to new heights with our simple, flexible and powerful booking software.
Salon IQ has revolutionised the way we run our salon.
4.9
of Bookings made online
ROI new client referrals
lost client reactivation
reduction of no shows
Call a member of our team today on 01892 280 123
